Shipping policy
1. Store Information
This website is owned and operated by OCEANSIDE MODERN LLC
Company Name: OCEANSIDE MODERN LLC
Address: 9825 MARINA BLVD STE 100, BOCA RATON, FL 33428, United States
Tax ID: 87-3641041
Phone: +1 (305) 891-2957
E-mail: info@oceansidemodern.com
Business Hours: Monday – Friday, 08:00 – 18:00 (Eastern Time)
Contact us via email – we will respond within 24 business hours.
2. Scope of Delivery Policy
This delivery policy applies to all furniture and home products sold on the Oceansidemodern online store in the United States. It covers delivery services within the United States.
3. Order Processing Time
All orders are typically processed within 1 to 3 business days after payment is received. Processing includes payment confirmation, stock verification, and packaging preparation.
4. Delivery Time
After processing, products are shipped via partnered carriers. The estimated delivery time in the United States is generally 4 to 7 business days after shipment, which may be extended during holidays or exceptional circumstances.
5. Shipping Fees
Orders ≥ $86 : free shipping
Orders < $86 : fixed shipping fee of $9
6. Carriers
Products are shipped through carriers such as UPS, FedEx, and USPS to ensure delivery reliability. Tracking information will be provided by email after shipment.
7. Delivery Area
Delivery is available throughout the United States.
8. Order Tracking
After shipment, each order is provided with a tracking number sent via email, allowing customers to monitor delivery status.
9. Packaging
All products are packaged with suitable materials to reduce the risk of damage during transport. Packaging materials comply with applicable U.S. shipping standards.
10. Receipt and Inspection
Upon delivery, customers should check the condition of the packaging and products. For visible damage, customers should take photos on-site, notify the carrier, and contact Oceansidemodern customer service immediately.
11. Handling Exceptional Situations
In case of delivery delay, damaged, or missing products, Oceansidemodern will assist the customer in coordinating with the carrier and, if necessary, arrange reshipment or refund.
12. Contact and Support
For any questions regarding delivery, customers may contact Oceansidemodern:
E-mail: info@oceansidemodern.com
Phone: +1 (305) 891-2957
Customer service will respond within 24 business hours and provide instructions for tracking, exchanges, or refunds.